PRIVACY POLICY

Last updated: 5 September 2026

At takeaseat.io, accessible from https://takeaseat.io, one of our main priorities is the privacy of our visitors. This Privacy Policy describes the types of information that are collected and recorded by takeaseat.io and how we use them.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or that is collected on takeaseat.io. This policy is not applicable to any information collected offline or via channels other than this website.

Who we are

Take a Seat AG, Zürich, Switzerland (“Take a Seat”, “we”, “us”), is the data controller for personal data collected through this website. You can reach us at any time at [email protected].

Consent

By using our website, you hereby consent to this Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it.

When you contact us, for example through our contact form, we may receive your name, email address, phone number and the contents of the message you send us.
When you register for an account as a restaurant owner, we ask for contact information such as your name, company name, address, email address and telephone number.
When you book a table or leave guest feedback at a restaurant that uses Take a Seat, your name, contact details, reservation details and feedback are processed on behalf of that restaurant. The restaurant decides how this data is used; we only process it to provide the reservation and guest feedback services.

Log Files

takeaseat.io follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and analytics

Our website uses cookies and similar technologies. When you first visit, a cookie banner lets you accept or refuse analytics and advertising cookies. No analytics or advertising cookies are set before you consent, and your choice is stored so we do not have to ask again.

We use Google Analytics to understand how visitors use the site, and Google Ads to measure the effectiveness of our own advertising campaigns. IP addresses are anonymized and we honor your browser's Do Not Track setting. If you refuse, analytics and advertising cookies are not set.

You can change your decision at any time by deleting this site's cookies in your browser and reloading the page: the banner will be shown again.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website and our platform
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing purposes
Find and prevent fraud

Third-party services and processors

We work with a small number of providers to run this website and our platform: our website is hosted by Cloudflare, analytics and advertising measurement are provided by Google (Google Analytics and Google Ads), and our reservation and guest feedback services run on infrastructure operated by Take a Seat. Where applicable, these providers process data on our behalf. We do not sell your personal data.

Third Party Privacy Policies

takeaseat.io's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party services for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Visitors from Switzerland have similar rights under the revised Swiss Federal Act on Data Protection (revFADP). If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

takeaseat.io does not knowingly collect any Personal Identifiable Information from children under the age of 16, in line with our terms and conditions. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected] or at: Take a Seat AG, Zürich, Switzerland.